
Sales Policy
Effective Date: February 6, 2025
1. General Terms
By placing an order on our website, you agree to the terms outlined in this Sales Policy. All sales are subject to the availability of products and confirmation of the order. We reserve the right to modify or cancel any order due to pricing errors, out-of-stock items, or unforeseen issues.
2. Order Process
Once your order is received, you will receive a confirmation email with your order details. We process orders within 1-2 business days, and you will be notified once your items ship.
3. Pricing
Prices are listed in USD and may change without prior notice. Sales tax and shipping fees will be calculated at checkout based on your delivery location.
4. Shipping & Delivery
We offer domestic and international shipping. Delivery times vary based on your location, with typical domestic delivery ranging from 5-7 business days. International shipping may take longer. Tracking information will be provided once the order is shipped.
5. Cancellations & Modifications
Orders can be modified or canceled within 24 hours after placing the order. After processing has begun, changes or cancellations are no longer possible.
6. Returns & Refunds
Our return policy allows for returns within 30 days of receiving your order. Items must be unused and in their original condition. For more details, please refer to our Return Policy.
7. Payment Methods
We accept credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment methods. Full payment is required at the time of purchase.
8. Sales Tax
Sales tax is applied based on the shipping address and local tax laws. Any additional taxes or duties for international shipments are the responsibility of the customer.
9. Customer Support
For any questions or issues with your order, our customer support team is available:
- Email: contact@royalkeytech.com
- Phone: (843) 253-5150
- Address: 1100 Cool Breeze Crossing Dr, Cheraw, South Carolina
10. Disclaimer
RoyalKeyTech is not liable for delays or damages caused by third-party shipping carriers, including lost or damaged shipments. In case of damaged products, please contact customer support within 7 days of receiving your order.